Maximise Your Growth with HubSpot Ongoing Consulting Services

Let me ask you something. You’ve invested in HubSpot, but are you actually seeing the returns you expected? If you’re like most Australian businesses, the answer might be “not quite.”
It’s a common story. You implement HubSpot with high hopes, use the basic features, and then hit a plateau. The promised growth stalls. The ROI seems stuck. And you start wondering if you made the right choice.
The truth? HubSpot isn’t failing you. But without expert ongoing guidance, you’re probably only tapping into a fraction of its potential. It’s like owning a high-performance sports car but never taking it out of first gear.
This is where HubSpot ongoing consulting services enter the picture, transforming your investment from an underused tool into a genuine growth engine.
The Hidden Cost of Going It Alone with HubSpot
Many Australian businesses take a DIY approach after their initial HubSpot setup. On the surface, this seems cost-effective. But let’s look at what this approach actually costs you:
- Lost Opportunities: Most businesses use less than 30% of HubSpot’s capabilities, leaving powerful growth features untouched.
- Wasted Time: Your team spends hours figuring out problems that a HubSpot expert could solve in minutes.
- Strategic Blindspots: Without expert guidance, you miss insights about how other similar Australian businesses are successfully leveraging HubSpot.
- Slower Growth: Implementation delays and inefficient processes directly impact your bottom line month after month.
The most significant cost? The growth and revenue you never achieve because your HubSpot implementation isn’t optimised for your specific business needs.
What Ongoing HubSpot Consulting Actually Delivers
HubSpot ongoing consulting is far more than technical support. It’s a strategic partnership focused on continuous improvement and measurable business growth. Here’s what it actually looks like in practice:
- Strategic Guidance: Regular strategy sessions to align HubSpot capabilities with your evolving business goals.
- Performance Optimisation: Continuous refinement of workflows, automations, and reports based on real data from your business.
- Proactive Problem-Solving: Identifying and addressing issues before they impact your operations or customer experience.
- Growth-Focused Innovation: Implementing new HubSpot features and integrations that specifically support your growth targets.
- Knowledge Transfer: Upskilling your team while providing expert support, gradually building internal capabilities.
This ongoing partnership ensures your HubSpot investment continues to evolve alongside your business, consistently delivering increasing returns.
Also Read: What to Look for When Hiring HubSpot Consulting Experts for Your Business
Signs Your Business Needs HubSpot Ongoing Consulting
Not sure if ongoing consulting is right for your business? Consider these telltale signs:
- Your team constantly asks, “Is there a better way to do this in HubSpot?”
- You’re paying for features you rarely or never use
- Your reporting doesn’t provide clear, actionable insights
- You struggle to keep up with HubSpot’s frequent updates and new features
- Your sales, marketing, and service teams use HubSpot differently, creating disconnected experiences
- You suspect your workflows and automations could be more efficient
If any of these sound familiar, your business is leaving growth opportunities on the table. Australian businesses that invest in ongoing HubSpot consulting typically find the service pays for itself through improved efficiency and increased revenue.
The Smartmates Approach to HubSpot Ongoing Consulting
At Smartmates, we’ve developed a uniquely Australian approach to HubSpot ongoing consulting. We understand the local business environment and how to adapt HubSpot’s global platform to meet specific Australian needs.
Our ongoing consulting service isn’t a one-size-fits-all package. Instead, we create tailored partnerships designed around your business objectives, challenges, and growth targets.
Our Consulting Framework
- Quarterly Strategy Alignment: We regularly review your business goals and adjust your HubSpot strategy accordingly, ensuring the platform continues to support your evolving needs.
- Monthly Performance Reviews: We analyse your HubSpot performance metrics, identify opportunities for improvement, and implement changes that drive measurable results.
- Proactive Optimisation: We don’t wait for problems to arise. Our consultants continuously monitor your HubSpot instance, making proactive recommendations for optimisation.
- Knowledge Building: We transfer skills to your team through regular training sessions, ensuring they become increasingly self-sufficient while still having expert backup.
- Growth Acceleration: We identify and implement specific HubSpot strategies that directly support your revenue growth targets.
This framework ensures your HubSpot investment continues to evolve and adapt as your business grows, providing increasing returns over time.
Common HubSpot Challenges Solved Through Ongoing Consulting
Australian businesses often face similar challenges with HubSpot. Here’s how ongoing consulting specifically addresses them:
Challenge 1: Disconnected Sales and Marketing Processes
Without expert guidance, many businesses create accidental silos within HubSpot. Our consultants bridge these gaps by:
- Creating unified customer journeys across marketing and sales
- Implementing lead scoring systems that both teams trust
- Developing shared reports that promote collaboration
- Building automated handoff processes that eliminate friction
Challenge 2: Underutilised Automation Potential
Most businesses barely scratch the surface of HubSpot’s automation capabilities. Our ongoing consulting unlocks this potential by:
- Mapping business processes that could benefit from automation
- Building custom workflows tailored to your specific operations
- Regularly reviewing and refining automations based on performance
- Introducing new automation opportunities as your business evolves
Challenge 3: Inadequate Reporting and Analytics
Many HubSpot users struggle to extract meaningful insights from their data. Our consultants solve this by:
- Creating custom dashboards aligned with your specific KPIs
- Developing reports that drive actionable business decisions
- Training your team to interpret data effectively
- Continuously refining reporting based on evolving business needs
These challenges represent just a few areas where ongoing consulting delivers significant value. The right consulting partner addresses your specific HubSpot obstacles while proactively identifying new opportunities.
The ROI of HubSpot Ongoing Consulting
Investing in ongoing consulting delivers returns in multiple ways:
- Time Savings: Most clients report their teams save 10-15 hours per week through improved processes and automations.
- Faster Implementation: New HubSpot features and strategies are implemented in days rather than months.
- Increased Revenue: Optimised sales processes typically result in 15-30% revenue growth within six months.
- Improved Customer Retention: Enhanced service processes often lead to a 10-20% increase in customer lifetime value.
- Reduced Technology Costs: Better HubSpot utilisation often eliminates the need for additional point solutions.
For a mid-sized Australian business, these benefits typically deliver a return of $5-$7 for every dollar invested in ongoing consulting services.
Why Smartmates Is Your Ideal HubSpot Consulting Partner
As an Australian tech consultancy specialising in HubSpot, we bring unique advantages to our ongoing consulting partnerships:
- Local Expertise: We understand the Australian business environment and how to adapt HubSpot to local requirements, including compliance considerations.
- Certified Excellence: Our team includes HubSpot-certified experts across marketing, sales, service, and operations hubs.
- Business First Approach: We focus on your business outcomes first, then determine how HubSpot can support those goals.
- Practical Solutions: We deliver pragmatic, implementable solutions rather than theoretical advice.
- Growth Partnership: We measure our success by your business growth, aligning our services directly with your objectives.
Our client-focused approach ensures that your ongoing consulting investment delivers measurable returns that grow over time.
How to Get Started with Smartmates HubSpot Consulting
Ready to unlock the full potential of your HubSpot investment? Here’s how to begin your partnership with Smartmates:
- Initial Consultation: We start with a comprehensive discussion about your business goals, challenges, and current HubSpot usage.
- HubSpot Audit: We conduct a thorough assessment of your existing HubSpot implementation, identifying opportunities for improvement.
- Strategy Development: Based on the audit findings, we create a tailored ongoing consulting plan aligned with your specific needs.
- Partnership Kickoff: We begin with quick wins that demonstrate immediate value while laying the groundwork for longer-term strategies.
- Continuous Improvement: Regular review sessions ensure we continuously adapt our approach to your evolving business needs.
Our flexible engagement models allow you to choose the level of support that best fits your business requirements and budget.
Transform Your HubSpot Experience Today
The difference between average and exceptional HubSpot results often comes down to the expertise guiding your implementation and ongoing strategy.
With Smartmates as your HubSpot ongoing consulting partner, you don’t just get technical support; you gain a growth ally committed to transforming your business through technology.
Stop settling for mediocre returns on your HubSpot investment. Unlock the platform’s full potential with ongoing consulting that pays for itself through improved efficiency, enhanced customer experiences, and accelerated growth.
Contact Smartmates today to discuss how our HubSpot ongoing consulting services can help your Australian business achieve its growth objectives. Let’s transform your HubSpot experience from a tool you use to a growth engine that drives your business forward.