We operate on a prepaid hours model with published rates and a written scope before work begins. You’ll know exactly what you’re getting, and what it costs, from day one.

What Can Be Achieved in the First 10 Hours

The minimum first engagement is 10 hours. For a business starting with HubSpot for the first time, this is ideal to make a meaningful difference. Typical scope at this level includes:

• Discovery session
  Mapping your business processes and defining what HubSpot needs to do.
• CRM pipeline configuration
  Stages, fields, and deal structure aligned to how your team sells.
• Core workflow automation
  Two to four automated rules covering your highest-priority manual tasks.
• User setup and permissions
  Roles, access controls, and team onboarding.
• One integration connection 
  Such as HubSpot CRM to your email platform or accounting system.

How the Pricing Model Works

Smartmates designed to be clear, transparent, and predictable. Here’s how it works in practice:

• Purchase hours upfront
  A written scope document is provided before any hours are drawn down.
• Hours logged transparently
  Every hour is tracked and reported. You always know what’s been used and what remains.
• Top up when needed
  If your balance runs low, you can top up with a new estimate provided before additional hours are used.
• Unused hours stay valid
  Any remaining balance is valid for 12 months from purchase. Available for support, troubleshooting, additional questions, or further adjustments.

What Your Consulting Hours Cover

Hours purchased can be applied to any HubSpot service your business needs. Common uses include:

• HubSpot CRM setup
  Pipelines, custom fields, modules, user roles, and reporting.
• Workflow automation
  Lead routing, task triggers, approval flows, and follow-up sequences.
• Data migration
  From Salesforce, Zoho, spreadsheets, or legacy systems.
• HubSpot integrations
  Connecting HubSpot to your accounting, communication, or operations tools.
• Post-implementation support 
  And refinements after go-live.
• Staff training
  Hands-on sessions and written documentation for your specific setup.
• Multi-product configuration
  Across CRM, Desk, Books, Projects, and more.

Pricing at a Glance

• First top-up: $99/hr + GST
• Subsequent top-ups: $129/hr + GST

Minimum engagement: Your first top-up requires a minimum of 10 consulting hours.

Balance validity: Your consulting hours balance remains valid for 12 months from the date of purchase and can be used flexibly based on your needs.

Start With a Free HubSpot Consultation

Schedule a complimentary consultation and speak with our certified HubSpot experts. You’ll receive clear next steps, estimated hours, timeline, transparent pricing, and complete freedom to decide.

As Australia’s most trusted HubSpot partner, we rely on structured delivery and systems that perform. If you move forward, your first top-up activates the work.