HubSpot Consultancy Services That Align Marketing and Sales

Picture this. You’re in another meeting where your marketing team says they sent great leads. Your sales team says those leads are terrible. Sound familiar? You’re not alone.
This fight between marketing and sales happens everywhere. But here’s the problem. When these teams don’t work together, Australian businesses lose 10% of their money each year. That’s real cash walking out the door.
What if there was a simple solution? No team building games. No trust exercises. Just results.
That’s where HubSpot consultancy in Australia comes in. It’s the smart way to get your marketing and sales teams working together. And it’s changing how Australian businesses grow.
Why Marketing and Sales Don’t Get Along
Let’s be honest about what usually happens:
- Marketing finds leads and hands them over
- Sales says the leads are bad
- Marketing says sales doesn’t follow up fast enough
- Everyone blames the computer systems
- Nothing changes
The real problem? You’re fixing the wrong things. The issue isn’t your people. It’s your broken systems and messy processes.
This is where good HubSpot consultancy helps. It fixes the real problems.
What Makes HubSpot Consultancy Special
Think of HubSpot consultancy like a doctor for your business. But instead of medicine, we use better systems and clearer data.
Good HubSpot consultancy doesn’t just install software. It changes how your whole business works. Here’s how:
One Clear Customer Journey
Instead of marketing owning some customers and sales owning others, everyone owns the whole journey. Your consultant creates one simple path from first visit to final sale.
Real Numbers, Real Decisions
No more fighting about who’s doing better. With good HubSpot setup, you see exactly what works and what doesn’t.
Smart Automation
Forget complicated systems that need an expert to run. Good consultancy creates automation that just works.
The Five Steps of Good HubSpot Consultancy
1. Finding Out What’s Wrong
Your HubSpot consultant looks at everything you do now. This includes:
- How you find new customers
- How long it takes to make a sale
- What tools you use
- How your teams talk to each other
- What customers think about you
Often, businesses are surprised. Their biggest problems aren’t what they thought.
2. Setting Up Your CRM Right
This is where things get good. Your consultant sets up HubSpot to work exactly like your business works.
This means:
- Lead Scoring: The system knows which customers will probably buy
- Sales Steps: Following your real sales process, not generic templates
- Custom Fields: Tracking what matters to your business
- Reports: Showing you information that helps you make decisions
3. Smart Marketing Automation
Good automation works behind the scenes. Your customers don’t notice it, but your team loves it.
- Email Series that change based on what people do. Someone who downloads three guides gets different emails than someone who just signed up for your newsletter.
- Lead Routing gets hot prospects to the right salesperson in minutes. Australian businesses with good lead routing respond 35% faster and close 20% more deals.
- Personal Content makes every visitor feel special. When someone from Melbourne looks at your prices three times, your system knows they’re serious.
4. Better Sales Process
Your consultant doesn’t just fix marketing. They make your whole sales process better:
- Pipeline Management happens automatically. Deals move forward based on real actions, not manual updates that people forget.
- Task Reminders mean follow-ups never get missed. Send a proposal? Follow-up tasks get created automatically. Book a meeting? Prep reminders get set.
- Performance Tracking lets sales managers see how everyone’s doing without being annoying about it.
5. Connecting Everything
Modern businesses use lots of tools. Your HubSpot consultancy makes them all work together:
What We Connect | How It Helps Your Business | How Hard Is It |
---|---|---|
Accounting Software (Xero, MYOB) | Auto invoices, track money | Medium |
Video Calls (Zoom, Teams) | Save meeting notes, call recordings | Easy |
Online Stores | See purchase history, recover abandoned carts | Hard |
Social Media Tools | Get leads from social channels | Medium |
Help Desk Systems | See all customer conversations | Hard |
How Smartmates Does HubSpot Consultancy
At Smartmates, we do HubSpot consultancy the Australian way. We focus on what works, not what looks fancy.
We get that Australian businesses want simple solutions that work fast.
Step 1: Understanding Your Business
We start by learning how your business really works. Not what the company chart says. What actually happens.
This means:
- Talking to people at all levels
- Looking at your current tools
- Checking your old sales and marketing numbers
- Finding quick wins and big opportunities
Step 2: Building Your System
Our certified HubSpot experts set up your system for your specific needs:
- Custom Setup for Australian business data (ABN numbers, GST tracking, local rules)
- Workflow Creation that works with Australian business practices (local holidays, business hours, how Aussies like to communicate)
- Reports using numbers that matter to Australian businesses, including GST reports and local market data
Step 3: Training Your Team
Good technology is useless if people don’t use it. Our training includes:
- Training sessions for different roles
- Help during the first few months
- Easy guides written for your processes
- Checking performance and making improvements
How to Measure Success
Good HubSpot consultancy isn’t about fancy numbers. It’s about business results. Here’s what we track:
Money Numbers
- Customer Cost: How much you spend to get each new customer
- Customer Value: Total money from each customer relationship
- Sales Time: Time from first contact to closed deal
- Win Rate: How many qualified leads become customers
Daily Work Numbers
- Response Time: How fast sales contacts new prospects
- Lead Quality: How good marketing leads are for sales
- Activity Follow-through: Whether follow-up tasks get done
- Customer Happiness: How well your process serves customers
Team Numbers
- Team Cooperation: How often marketing and sales talk
- Lead Satisfaction: How sales rates marketing leads
- System Use: How well teams use new systems
- Learning Speed: How fast new people become productive
Common HubSpot Mistakes to Avoid
Even with good intentions, many businesses mess up HubSpot consultancy. Here’s what to watch out for:
Making It Too Complicated
The biggest mistake is trying to use every HubSpot feature on day one. This overwhelms teams and creates frustrated people.
Better Way: Start simple and add features slowly as your team gets comfortable.
Ignoring People Problems
Setting up technology is easy compared to changing how people work. Many projects fail because they focus on computer setup and ignore the human side.
Better Way: Spend lots of time on training, communication, and ongoing help.
Using Generic Setup
Copy-paste templates rarely work well for Australian businesses with unique markets and customer needs.
Better Way: Customize everything in your HubSpot setup to match your specific business and customers.
What HubSpot Consultancy Returns
Let’s talk real numbers. Australian businesses working with good HubSpot consultancy usually see:
Better Lead Generation
- 40% more qualified leads in six months
- 25% lower cost per lead
- 60% better lead-to-customer conversion
Better Sales Performance
- 30% shorter sales cycles
- 45% bigger deal sizes
- 20% better win rates
Better Daily Operations
- 50% less manual data entry
- 35% faster response to new inquiries
- 25% more productive sales teams
These are real numbers from actual Australian businesses that invested in proper HubSpot consultancy.
Choosing Your HubSpot Consultant
Not all HubSpot consultants are the same. Here’s what to look for:
Certification and Experience
Make sure your consultant has current HubSpot certificates and lots of experience with Australian businesses. Local knowledge makes a big difference.
Clear Process
Your consultant should follow clear steps: discovery, planning, setup, training, and ongoing support.
Industry Knowledge
Look for consultants who understand your industry and have helped similar businesses.
Ongoing Help
HubSpot setup isn’t a one-time job. It’s an ongoing relationship. Make sure your consultant offers continued help and improvements.
The Future of Marketing and Sales Working Together
As computer intelligence gets smarter, good marketing and sales alignment becomes even more important. Businesses that get this right now will beat their competition.
HubSpot consultancy is adding new features like:
- Smart lead scoring using AI
- Sales forecasting that predicts the future
- Advanced personalization based on customer behavior
- Connection with new tech like chatbots and voice assistants
Businesses that invest in professional consultancy now are setting themselves up to use these advanced features when they arrive.
Transform Your Business with Smartmates
The fight between marketing and sales doesn’t have to be permanent. With the right HubSpot consultancy partner, you can turn these fighting teams into a money-making machine.
At Smartmates, we help Australian businesses grow through smart HubSpot setup. Our certified experts understand the unique challenges facing Australian companies. We have the experience to deliver solutions that create real results.
Ready to transform your marketing and sales alignment? Contact Smartmates today. Get a complete look at your current operations. Discover how professional HubSpot consultancy can speed up your business growth.
Don’t let another quarter pass with fighting teams and missed opportunities. The transformation starts with one conversation. That conversation starts with contacting the HubSpot consultancy experts who understand your business.
Your competitors are already looking at these opportunities. The question isn’t whether you’ll eventually align your marketing and sales teams. It’s whether you’ll do it before or after your competition gets ahead.
The time for transformation is now. Contact Smartmates and take the first step towards unified, powerful, and profitable marketing and sales operations.