Top Strategies for Choosing the Right HubSpot Consultant for Your Business Needs
Are you struggling with customer data management? Finding it hard to connect your sales and marketing teams? Many Australian businesses face these same challenges. A HubSpot consultant might be just what you need. But how do you pick the right one when there are so many options?
Selecting the wrong consultant can cost you money and time. It might even delay your business growth by months. This makes finding the right match crucial for your success.

In this guide, we’ll show you how to find a HubSpot consultant who understands Australian businesses and can help transform your operations.
What Does a HubSpot Consultant Do?
Let’s start with the basics. What exactly can you expect from a HubSpot consultant?
A HubSpot consultant helps you navigate this powerful platform. They know both the technical details and how to apply them to your business goals. They act as translators, turning HubSpot features into real business results.
Here’s what HubSpot consultants typically do:
- Check your current systems and processes
- Create plans tailored to your business
- Set up and customise HubSpot
- Connect HubSpot with your other tools
- Train your team
- Build automation workflows
- Provide ongoing support
HubSpot is more than just a CRM system. It’s a complete platform that changes how you attract and keep customers. A good consultant will help you use all its features.
7 Key Strategies for Choosing the Right HubSpot Consultant
1. Look at Their Industry Experience
A consultant might know HubSpot well, but do they understand your industry?
Ask potential consultants:
- Have you worked with businesses like ours?
- What challenges did you help them solve?
- Can you share relevant case studies?
A consultant who knows Australian business rules and market trends will be more helpful. They’ll already understand common problems in your industry.
2. Review Their Implementation Process
How a consultant implements HubSpot often determines your success. Look for a clear, step-by-step approach.
Watch out for:
- Unclear timelines
- Generic implementation plans
- Limited discovery phase
- No mention of team training
At Smartmates, we start with thorough discovery sessions. We take time to understand your workflows, team skills, and growth goals before creating your HubSpot strategy.
3. Consider Their Pricing and Value
HubSpot consultants in Australia typically charge between $150 and $250+ per hour. However, the cheapest option isn’t always the best value. At Smartmates, we offer expert HubSpot consulting services for just $99 per hour plus GST, combining premium quality with unbeatable affordability, helping your business grow without overspending.
Different pricing options include:
- Hourly rates
- Project-based fees
- Monthly retainers
- Implementation packages with training
Look beyond the hourly rate. A more expensive consultant who works efficiently might save you money in the long run.
4. Assess Their Integration Skills
Most businesses use several software tools. Your consultant should know how to connect these systems with HubSpot.
Common integrations include:
- Accounting software
- E-commerce platforms
- Custom databases
- Marketing tools
- Customer service systems
Ask about their experience with integrations that match your tech stack. A valuable consultant understands how to make HubSpot work with your other tools.
5. Evaluate Their Support and Training
Setting up HubSpot is just the beginning. The right consultant will make sure your team can use the platform effectively.
Good support includes:
- Training programs for different team members
- Documentation of custom setups
- Options for ongoing support
- Knowledge transfer processes
Your consultant should teach your team to use HubSpot independently. This ensures long-term value from both the consultant and HubSpot itself.
6. Check Their Results and References
Talk is cheap. Look for consultants who can prove their success with previous clients.
Verification steps:
- Ask for case studies with clear results
- Talk to their past clients
- Read online reviews
- Ask which metrics they’ve improved
Great consultants will happily connect you with satisfied clients because they’re proud of their work.
Why Australian Businesses Need Local HubSpot Support
The Australian business environment has unique features that make local expertise valuable:
- Compliance needs
Australian privacy laws differ from other countries - Market size
Strategies from larger markets may need adjusting for Australia - Business culture
Understanding of Australian business practices - Time zone benefits
Support during your business hours
A consultant who understands these differences can help you implement HubSpot in ways that work for the Australian market.
Is HubSpot Worth It?
Before hiring a consultant, you might wonder if HubSpot is right for your business.
HubSpot has become popular among Australian businesses for good reasons:
- All-in-one platform
Replaces multiple separate tools - Grows with you
Works for businesses of all sizes - Automation
Reduces manual tasks - Regular updates
Constantly improving - Good ROI potential
When used correctly, the benefits usually outweigh the costs
While certification shows a consultant’s technical knowledge, their ability to apply that knowledge to your specific challenges is what really matters.
Why Choose Smartmates as Your HubSpot Consultant
At Smartmates, we’re more than just HubSpot experts, we’re business growth partners. We combine technical skills with practical business knowledge gained from years of helping Australian companies succeed.
What makes us different:
- Complete approach
We look at your entire technology ecosystem - Custom solutions
Every implementation is tailored to your needs - Proven method
Our structured approach ensures smooth adoption - Ongoing partnership
We support you long after implementation
Our clients report not just successful HubSpot setups, but transformed business results: streamlined operations, better customer experiences, and faster growth.
Making Your Final Decision
Choosing a HubSpot consultant is an important decision that will affect your business for years. Take your time and trust your instincts.
Remember these points when making your choice:
- Value expertise over low cost
- Ensure they fit with your company culture
- Check that they understand your goals
- Confirm their availability matches your timeline
- Verify their support options
The right consultant won’t just sell services, they’ll partner with you to achieve real business outcomes.
Conclusion
Finding the right HubSpot consultant for your Australian business takes effort, but the rewards are worth it. The right partnership will transform how you manage customer relationships and help your business grow.
Ready to take your business further with expert HubSpot guidance? At Smartmates, we help Australian businesses unlock HubSpot’s full potential. Our certified consultants combine technical skills with local business knowledge to deliver solutions that work.
Contact us today to discuss how we can help you use HubSpot to transform your operations and fuel your growth.